| TENANT AND OWNER SERVICES |
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| Dedicated Property Manager |
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| ACH Owner Payments / Direct Deposit |
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| Monthly & Year End Statements |
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| Rent Payments - over 60 locations |
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| Tenant Service Calls |
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| Tenant Collections - Call, Post & Mail |
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| Security Deposit Reconciliation |
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| Eviction Preparation |
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| Annual Owner Review |
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| MAINTENANCE SERVICES |
* optional |
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| 24/7 In-House Maintenance & Coordination |
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| After Hours Emergency Hotline |
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| Move - Out Inspection |
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| Make Ready Coordination |
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| Utility Management |
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| Bi-Annual Prevenative Maintenance Program |
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$250/year |
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| LEASING SERVICES |
* optional |
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| Property Analysis |
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| 7-Point Marketing Plan (20+ sites) |
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| 15-Point Tenant Application & Screening |
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| Property Viewings & Showings |
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| Lease Execution & Renewals |
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| Move-In Inspection |
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| Landlord Protection Guarantees |
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| Happiness Guarantee |
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| Insurance Protection - Tenant Liability |
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| LANDLORD PROTECTION GUARANTEES |
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| Results Guarantee |
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| Pet Guarantee |
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| Maintenance Guarantee |
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| Eviction Protection |
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optional $20/mo |
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| Rent Protection |
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optional $10/mo |
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| Landlord Insurance - Master Insurance Plan |
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optional |
optional |